All delivery times/dates are estimates (we DO NOT GUARANTEE delivery times/dates) and are calculated after your order has been shipped (typically delivered into your mailbox within 2-4 business days after it has been shipped for USPS First Class Mail, 1-3 business days after it has been shipped for USPS Priority Mail).
All orders placed prior to 3pm Pacific on weekdays (Postal Holidays excluded) will be shipped the same day (though it isn't unusual for us to process/ship orders later into the afternoon/evening if time permits). Any order placed on Saturday may not be shipped until the following business day (Sundays/Postal Holidays ARE NOT BUSINESS DAYS). We don't ship on Sundays/Postal Holidays (USPS is closed with no parcel pick-up or delivery on Sundays/Postal Holidays).
Some customers may experience a delay in the delivery of their order due to inclement weather, weekends, Postal Holidays, the Christmas shopping season, or COVID-19.
Customers who place an order that is "returned to sender" because they provided an invalid shipping address (double check that your shipping address/information is correct, your shipping address/information cannot be changed after your order has been shipped), or because the customer didn't sign for and/or claim their package (optional Signature Confirmation service, if you choose this option, then a signature will be required by someone in your home), will be issued a refund for the price of the lenses with a $3 restocking fee deducted from that amount, after we receive the "returned to sender" package.
Any shipping fee (Priority Mail and/or Signature Confirmation Service) paid by the customer is NON-REFUNDABLE. We are not responsible for any order that is delivered to the wrong address because the customer provided inaccurate shipping information.
If you have any questions, comments or concerns about our shipping policy, please don't hesitate to use our on site Live Chat support or email us at firstname.lastname@example.org and we will reply within 24 hours and in most cases within a couple hours to answer any questions or concerns that you may have. Thanks!