Unopened/Complete pairs may be returned within 30 days of purchase. At our discretion, we charge up to a $5 returned package fee for any accepted return . We don't offer exchanges. The customer will pay the return shipping fee. Shipping fees paid by the customer are non-refundable.
Contact lenses ARE NOT one size fits all. Sizes are listed in each item description, therefore, the customer should know their size because we will not issue refunds/exchanges/replacements for lenses that don't fit properly.
We will not issue refunds/exchanges/replacements to customers that don't like the way that the lenses look on their eyes. The way that the lenses will look is completely subjective and will be affected by a variety of factors. These include the natural color of the customer's eyes, hair color, skin tone, color of clothing worn, lighting inside/outside, etc. The pictures on the product pages are just an example and are provided to give our customers a general idea of how the lenses may look on their eyes.
If you have any questions, comments, or concerns about your purchase, please don't hesitate to email us at firstname.lastname@example.org and we will reply within 24 hours (within an hour for most people). Thanks! - iColorContactLenses - Colored Contact Lenses